The app is free and available to all Tarleton State faculty, staff and students. The app can be used by all users who have active Tarleton State network accounts and passwords.

• April 2: Faculty, staff and existing users
• April 15: Stephenville campus enrolled freshman and sophomore students
• April 17: Stephenville campus enrolled junior and senior students
• April 22: Fort Worth campus enrolled undergraduate students
• April 24: All enrolled graduate students

The app offers more than just notifications — it provides important safety features that can assist you in various situations, including emergencies. To access these features, you’ll need to keep the app installed on your phone.

Please email texanalertsupport@tarleton.edu and request your phone number be added to your account.

Note: If you get a new phone number in the future, you will need to request an update on your account.

During installation and setup, the app will prompt you to adjust certain settings on your phone. These settings are essential to ensure the app functions properly in emergencies or when you need assistance.

SafeZone does not track your location; it only uses location services if you activate one of the help buttons. For the best accuracy, ensure your phone has an internet connection via WiFi or mobile data, as location services work best when WiFi is enabled.

We also recommend reviewing the “What are the recommended settings for my phone?” or “Why do I need to ‘Always Allow Access’ to location to be able to check in?” section(s) on the SafeZone FAQ page for further guidance.

The app is set up to work on the Stephenville and Fort Worth campuses to notify Tarleton State’s University Police Department. The functionality for the app will extend beyond the Tarleton State campus as well to ensure that users are always protected. If you are off campus, the notification may go to a local 911 provider.

The application will also be used internationally for study abroad trips.

No. The application only shares your location when one of the alert buttons is activated or you choose to check in.

When you log on, you can select additional groups (campuses) that you want to be included on for notifications. You can select all campus locations. Your phone location services will enable the app to locate you on campus if you have an emergency to direct first responders to your location.

By checking in, users can share their location for virtual escorts or safety monitoring.

If you or a person nearby are in a situation where personal safety is threatened and/or someone is hurt/injured.

Each alert button will initiate a countdown timer that can be canceled by pressing the button a second time. If you cannot cancel before the alert is initiated, you can still cancel the request; however, as a precaution to ensure your safety, you will be contacted by the University Police Department.

Select the “Mental Health Help” button to access mental health and well-being tools, including access to counseling services on demand through the TELUS Health Student Support app or to set up an appointment with a Student Counseling Services clinician.

As of April 2025, the application is available to individuals who have active Tarleton State network accounts and passwords.

We recognize parents and family members may want to receive Texan Alert notifications. Development is underway to automatically send these notifications to the Parent Portal. 

Tarleton State Campus Operations and the Office of Innovative Technology Solutions are working with key vendors to add information which would enable notifications to the vendor’s email system. This would include mobile phones for vendor personnel.