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Service Overview

The Web Services office provides user support and problem identification to the Tarleton State University community for:

  • Web Content Management System (Cascade CMS) access and troubleshooting for the following domains:
    • www.tarleton.edu
    • faculty.tarleton.edu
  • Online calendar updates and access (LiveWhale)
  • Online form creation (Wufoo)
  • Interactive campus map updates (Campus Bird)
  • Web application (ASP-based under tarleton.edu/scripts) troubleshooting
  • Web accessibility and security evaluation and troubleshooting

New Website/Revamp Requests

New websites or revamps: Consult with the Director of Web Services regarding timetable and options for new website builds or complete revamps.

For web applications, web software, and new website builds, outsourcing to a third-party vendor may be considered. We will recommend approved vendors depending on your specific needs. Outsourcing must follow purchasing guidelines established by the State of Texas and may be subject to the bidding process. 

Important Information For Departments Regarding Tarleton Websites

All department and program websites are required to comply with federal and state accessibility laws and TAMU System/Tarleton web policies. Web Services will inform you of these laws and policies during the consultation as well as during the training. Web Services will also continually inform you of any changes to these laws/policies that you are expected to adhere to.

If your department or program does not keep website content continually updated or does not comply with accessibility laws or web policies, then said website is subject for removal from the Tarleton web server. Please refer to Website Terms of Service.

Escalation Process

If the customer is not satisfied, or the target solution date has been passed, then the customer will be escalated to:

Director of Web Services