{"id":834,"date":"2023-05-12T16:36:29","date_gmt":"2023-05-12T16:36:29","guid":{"rendered":"https:\/\/web.tarleton.edu\/texancard\/?page_id=834"},"modified":"2025-05-19T19:53:52","modified_gmt":"2025-05-19T19:53:52","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.tarleton.edu\/texancard\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Frequently Asked Questions<\/h1>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-0ec41229-3840-43a9-8136-f17f07e4922b advgb-accordion-wrapper\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#ffffff;color:#4f2d7f;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#4f2d7f\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M13,7h-2v4H7v2h4v4h2v-4h4v-2h-4V7z M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M12,20 c-4.41,0-8-3.59-8-8s3.59-8,8-8s8,3.59,8,8S16.41,20,12,20z\"><\/path><\/svg><\/span><h2 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Where do I find the Texan Card Office?<\/h2><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>The Texan Card office is located on the lower level of the Barry B. Thompson Student Center, suite 21. We are open Monday-Friday from 8AM-5PM.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-b79393da-a3db-423e-b260-acec40b471ba advgb-accordion-wrapper\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#ffffff;color:#4f2d7f;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#4f2d7f\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M13,7h-2v4H7v2h4v4h2v-4h4v-2h-4V7z M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M12,20 c-4.41,0-8-3.59-8-8s3.59-8,8-8s8,3.59,8,8S16.41,20,12,20z\"><\/path><\/svg><\/span><h2 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Do I get a new Texan Card every year?<\/h2><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>No. Your Texan Card will be active as long as you are a student\/faculty\/staff member at Tarleton. If your card is damaged and\/or no longer working and is more than one year old, you can bring it in for a free replacement. If you do not bring the current card into the office, a $10.00 replacement fee will apply.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-3746e87f-b154-45c3-b022-1abbe9e7183e advgb-accordion-wrapper\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#ffffff;color:#4f2d7f;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#4f2d7f\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M13,7h-2v4H7v2h4v4h2v-4h4v-2h-4V7z M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M12,20 c-4.41,0-8-3.59-8-8s3.59-8,8-8s8,3.59,8,8S16.41,20,12,20z\"><\/path><\/svg><\/span><h2 class=\"advgb-accordion-header-title\" style=\"color:inherit\">If I am located at the Fort Worth or Waco campus where do I get my Texan Card?<\/h2><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Online photo upload is available regardless of location. Photos for Texan Cards can also be taken at our Campuses in Fort Worth and Waco. Texan Cards for Waco will be printed and returned to the campus for pickup. For additional information contact your campus.<\/p>\n\n\n\n<p>Waco: <a href=\"tel:+12542998322\">254-299-8322<\/a><\/p>\n\n\n\n<p>Fort Worth: <a href=\"https:\/\/map.tarleton.edu\/?id=302#!m\/343610\">Office Suite Number 318<\/a><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-4df8cb65-7839-4cc0-8e6e-4d96a5098c89 advgb-accordion-wrapper\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#ffffff;color:#4f2d7f;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#4f2d7f\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M13,7h-2v4H7v2h4v4h2v-4h4v-2h-4V7z M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M12,20 c-4.41,0-8-3.59-8-8s3.59-8,8-8s8,3.59,8,8S16.41,20,12,20z\"><\/path><\/svg><\/span><h2 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Where can I spend Texan Bucks?<\/h2><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>A list of all businesses who accept Texan Bucks are listed <a href=\"https:\/\/www.tarleton.edu\/texancard\/places-that-accept\/\">here<\/a> on our site.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-e496ff2e-aaf2-4de1-bfa4-d10dd4c5598d advgb-accordion-wrapper\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#ffffff;color:#4f2d7f;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#4f2d7f\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M13,7h-2v4H7v2h4v4h2v-4h4v-2h-4V7z M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M12,20 c-4.41,0-8-3.59-8-8s3.59-8,8-8s8,3.59,8,8S16.41,20,12,20z\"><\/path><\/svg><\/span><h2 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Where do I find instructions to upload my photo for a Texan Card if I am unable to get to campus for a photo?<\/h2><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>You can find instructions to upload your photo <a href=\"https:\/\/www.tarleton.edu\/texancard\/wp-content\/uploads\/sites\/162\/2023\/07\/Texan-Card-Pic-Upload-Instructions.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-0fd83468-92df-4989-9edc-c9c03ff6ed47 advgb-accordion-wrapper\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#ffffff;color:#4f2d7f;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#4f2d7f\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M13,7h-2v4H7v2h4v4h2v-4h4v-2h-4V7z M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M12,20 c-4.41,0-8-3.59-8-8s3.59-8,8-8s8,3.59,8,8S16.41,20,12,20z\"><\/path><\/svg><\/span><h2 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Where should I contact if my Texan Card is not working after normal business hours?<\/h2><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>If you are a student in need of residence hall access, please go to the front desk of your residence hall for a temporary card. Please come by the Texan Card office during the next business day to replace your card. If you are a faculty or staff member, please email <a href=\"mailto:texancard@tarleton.edu\">texancard@tarleton.edu<\/a>, and we will respond as soon as possible.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions<\/p>\n","protected":false},"author":110,"featured_media":580,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"inline_featured_image":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-834","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"coauthors":[],"author_meta":{"author_link":"https:\/\/www.tarleton.edu\/texancard\/author\/sjtaylor-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-3\/","display_name":"sjtaylor"},"relative_dates":{"created":"Posted 3 years ago","modified":"Updated 11 months ago"},"absolute_dates":{"created":"Posted on May 12, 2023","modified":"Updated on May 19, 2025"},"absolute_dates_time":{"created":"Posted on May 12, 2023 4:36 pm","modified":"Updated on May 19, 2025 7:53 pm"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/www.tarleton.edu\/texancard\/wp-json\/wp\/v2\/pages\/834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tarleton.edu\/texancard\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tarleton.edu\/texancard\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/texancard\/wp-json\/wp\/v2\/users\/110"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/texancard\/wp-json\/wp\/v2\/comments?post=834"}],"version-history":[{"count":1,"href":"https:\/\/www.tarleton.edu\/texancard\/wp-json\/wp\/v2\/pages\/834\/revisions"}],"predecessor-version":[{"id":1183,"href":"https:\/\/www.tarleton.edu\/texancard\/wp-json\/wp\/v2\/pages\/834\/revisions\/1183"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/texancard\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.tarleton.edu\/texancard\/wp-json\/wp\/v2\/media?parent=834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}