{"id":1113,"date":"2022-06-08T21:46:53","date_gmt":"2022-06-08T21:46:53","guid":{"rendered":"https:\/\/web.tarleton.edu\/technology\/?page_id=1113"},"modified":"2025-09-10T18:42:17","modified_gmt":"2025-09-10T18:42:17","slug":"jabber-for-mac","status":"publish","type":"page","link":"https:\/\/www.tarleton.edu\/technology\/voip\/jabber-for-mac\/","title":{"rendered":"Jabber for Mac"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Installing and Configuring Cisco Jabber on a Mac<\/h2>\n\n\n\n<p>Cisco Jabber allows you to communicate with others using text, voice, and screen sharing. This guide will help you download, install, and configure Jabber to work on your personal Apple device.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"StepOne\">Step 1: Downloading Cisco Jabber<\/h2>\n\n\n\n<div class=\"wp-block-group link-pop is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Navigate to the\u00a0<a href=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/packages\/Cisco-Jabber-MAC-Install.pkg\">Jabber for Mac download<\/a>.<\/li>\n\n\n\n<li>This will prompt you for a login. Use your NTNET credentials<\/li>\n\n\n\n<li>Your download should start once you successfully log in.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"StepTwo\">Step 2: Installing Cisco Jabber<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once the download is finished, you are ready to install the program.<\/li>\n\n\n\n<li>Open the downloads icon on the bottom bar<\/li>\n\n\n\n<li>Click on the Cisco Jabber MAC Install.pkg<\/li>\n\n\n\n<li>Click through the installer. Screenshots of the process are provided below.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"623\" height=\"441\" src=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/welcome-install-jabber.jpg\" alt=\"Cisco Jabber installer introduction screen with &amp;quot;Continue&amp;quot; button.\" class=\"wp-image-1118\" srcset=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/welcome-install-jabber.jpg 623w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/welcome-install-jabber-300x212.jpg 300w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/welcome-install-jabber-565x400.jpg 565w\" sizes=\"auto, (max-width: 623px) 100vw, 623px\" \/><\/figure><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"623\" height=\"440\" src=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/software-license-agreement.jpg\" alt=\"Cisco Jabber installation screen showing software license agreement.\" class=\"wp-image-1117\" srcset=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/software-license-agreement.jpg 623w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/software-license-agreement-300x212.jpg 300w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/software-license-agreement-566x400.jpg 566w\" sizes=\"auto, (max-width: 623px) 100vw, 623px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"617\" height=\"439\" src=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/agree-terms-conditions.jpg\" alt=\"Installation prompt for Cisco Jabber with Agree and Disagree options.\" class=\"wp-image-1116\" srcset=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/agree-terms-conditions.jpg 617w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/agree-terms-conditions-300x213.jpg 300w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/agree-terms-conditions-562x400.jpg 562w\" sizes=\"auto, (max-width: 617px) 100vw, 617px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"621\" height=\"438\" src=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/install-untitled.jpg\" alt=\"Cisco Jabber installation screen showing disk space requirements and install options.\" class=\"wp-image-1115\" srcset=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/install-untitled.jpg 621w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/install-untitled-300x212.jpg 300w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/install-untitled-567x400.jpg 567w\" sizes=\"auto, (max-width: 621px) 100vw, 621px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>At this stage, you will be prompted to login. Use your personal Mac login information<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"StepThree\">Step 3: Configuring and Running Cisco Jabber<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open the Finder and find Cisco Jabber on the applications list<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"40\" src=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/finder-mac.png\" alt=\"Smiling blue and white face icon on a square background.\" class=\"wp-image-1088\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"441\" src=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/applications-list.jpg\" alt=\"Mac Finder window showing applications list with Adobe and Cisco software highlighted.\" class=\"wp-image-1122\" srcset=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/applications-list.jpg 770w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/applications-list-300x172.jpg 300w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/applications-list-600x344.jpg 600w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/applications-list-768x440.jpg 768w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The first screen you will see is asking for your Tarleton email address<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"389\" height=\"714\" src=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/mac-jabber-email.jpg\" alt=\"Cisco Jabber login screen with username field and &amp;quot;Continue&amp;quot; button.\" class=\"wp-image-1121\" srcset=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/mac-jabber-email.jpg 389w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/mac-jabber-email-163x300.jpg 163w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/mac-jabber-email-218x400.jpg 218w\" sizes=\"auto, (max-width: 389px) 100vw, 389px\" \/><\/figure><\/div>\n\n\n\n<p>After you enter your email address and hit continue, it will ask for a username and password. Use your NTNET credentials.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your login does not work, click the Advanced Settings button and check out the following screenshot:<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"432\" height=\"333\" src=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/mac-advanced-settings.jpg\" alt=\"Advanced settings window with account type options and login server settings.\" class=\"wp-image-1120\" srcset=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/mac-advanced-settings.jpg 432w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/mac-advanced-settings-300x231.jpg 300w\" sizes=\"auto, (max-width: 432px) 100vw, 432px\" \/><\/figure>\n\n\n\n<p>By default, the above settings are selected. If these are not working, choose \u201cCisco IM &amp; Presence\u201d under Select your account type; and choose \u201cUse the following server\u201d under Login server. Make sure the server address is presence-1.tarleton.edu<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"389\" height=\"713\" src=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/mac-jabber-signin.jpg\" alt=\"Cisco Jabber login screen with username and password fields.\" class=\"wp-image-1119\" srcset=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/mac-jabber-signin.jpg 389w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/mac-jabber-signin-164x300.jpg 164w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/mac-jabber-signin-218x400.jpg 218w\" sizes=\"auto, (max-width: 389px) 100vw, 389px\" \/><\/figure>\n\n\n\n<p>Once you hit Login, you should see the following screen. Once this screen clears, you are logged in to Cisco Jabber.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"997\" src=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/s3-signing_in.jpg\" alt=\"Cisco Jabber app signing in screen.\" class=\"wp-image-1109\" srcset=\"https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/s3-signing_in.jpg 580w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/s3-signing_in-175x300.jpg 175w, https:\/\/www.tarleton.edu\/technology\/wp-content\/uploads\/sites\/170\/2022\/06\/s3-signing_in-233x400.jpg 233w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/><\/figure>\n\n\n\n<p>If your computer asks you to adjust settings for Jabber to work, please do so.<\/p>\n\n\n\n<p>For any other questions, please call the Help Desk at&nbsp;<a href=\"tel:+12549689885\">254-968-9885<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Installing and Configuring Cisco Jabber on a Mac Cisco Jabber allows you to communicate with others using text, voice, and screen sharing. This guide will help you download, install, and &#8230;<\/p>\n","protected":false},"author":62,"featured_media":580,"parent":998,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"inline_featured_image":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-1113","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"coauthors":[],"author_meta":{"author_link":"https:\/\/www.tarleton.edu\/technology\/author\/kyle-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-3\/","display_name":"kyle"},"relative_dates":{"created":"Posted 4 years ago","modified":"Updated 7 months ago"},"absolute_dates":{"created":"Posted on June 8, 2022","modified":"Updated on September 10, 2025"},"absolute_dates_time":{"created":"Posted on June 8, 2022 9:46 pm","modified":"Updated on September 10, 2025 6:42 pm"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/www.tarleton.edu\/technology\/wp-json\/wp\/v2\/pages\/1113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tarleton.edu\/technology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tarleton.edu\/technology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/technology\/wp-json\/wp\/v2\/users\/62"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/technology\/wp-json\/wp\/v2\/comments?post=1113"}],"version-history":[{"count":1,"href":"https:\/\/www.tarleton.edu\/technology\/wp-json\/wp\/v2\/pages\/1113\/revisions"}],"predecessor-version":[{"id":2596,"href":"https:\/\/www.tarleton.edu\/technology\/wp-json\/wp\/v2\/pages\/1113\/revisions\/2596"}],"up":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/technology\/wp-json\/wp\/v2\/pages\/998"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/technology\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.tarleton.edu\/technology\/wp-json\/wp\/v2\/media?parent=1113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}