{"id":971,"date":"2023-06-10T17:00:11","date_gmt":"2023-06-10T17:00:11","guid":{"rendered":"https:\/\/www.tarleton.edu\/drt\/?page_id=971"},"modified":"2026-05-18T19:26:05","modified_gmt":"2026-05-18T19:26:05","slug":"grievance-procedure","status":"publish","type":"page","link":"https:\/\/www.tarleton.edu\/sas\/grievance-procedure\/","title":{"rendered":"File Grievance"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">File Grievance<\/h1>\n\n\n\n<p>It is fair to say that even with the best efforts of everyone involved with service delivery, a problem may occur. If this should happen, the student is strongly encouraged to let Office of Student Accessibility Services know so a solution can be found as quickly as possible. Experience has shown that many times a problem arises because of a misunderstanding or miscommunication, and often clarification can be a quick and effective solution. In working to resolve problems, the following steps are recommended:<\/p>\n\n\n\n<p>Start by discussing the problem with the person involved.<\/p>\n\n\n\n<p>If the matter is still unresolved, communicate with the person in charge of the services or program in question.<\/p>\n\n\n\n<p>If no solution has been found to this point, call and make an appointment to meet with Office of Student Accessibility Services Director at (254) 968-9650.<\/p>\n\n\n\n<p>If the conflict remains, the student has the option to contact Tarleton State University\u2019s University Compliance at 254-968-9658 or students can file a grievance.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-button aligncenter is-style-squared\"><a class=\"wp-block-advgb-button_link advgbbtn-698bc473-6f68-43d8-98b8-835afa63bbf1\" href=\"https:\/\/cm.maxient.com\/reportingform.php?TarletonStateUniv&amp;layout_id=15\" target=\"_blank\" rel=\"noopener noreferrer\"><span><strong>FILE GRIEVANCE HERE<\/strong><\/span><\/a><\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The University will make every effort to resolve conflict by informal means. Throughout any of these procedures the student may expect to be treated with respect and dignity, receive a timely response, and have the issues handled in a confidential manner. The University expects the student to bring up any problems early, give clear and detailed information, and be respectful of the people who are involved.<\/p>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\" \/>\n\n\n\n<p>Students may file a complaint with the Department of Education\u2019s Office for Civil Rights:<\/p>\n\n\n\n<p><strong>Office for Civil Rights<\/strong><br>U.S. Department of Health and Human Services<br>200 Independence Avenue, SW<br>Room 509F, HHH Building<br>Washington, D.C. 20201<\/p>\n\n\n\n<p>Additionally, you may contact us at:<\/p>\n\n\n\n<p>Toll-free: (800) 368-1019<br>TDD toll-free: (800) 537-7697<\/p>\n\n\n\n<p><strong>Office for Civil Rights<\/strong><br>U.S. Department of Health and Human Services<br>601 East 12th Street &#8211; Room 353<br>Kansas City, MO 64106<br>Customer Response Center: (800) 368-1019<br>Fax: (202) 619-3818<br>TDD: (800) 537-7697<br>Email: <a href=\"mailto:ocrmail@hhs.gov\" target=\"_blank\" rel=\"noreferrer noopener\">ocrmail@hhs.gov<\/a><\/p>\n<style class=\"advgb-styles-renderer\">.advgbbtn-698bc473-6f68-43d8-98b8-835afa63bbf1{font-size:18px;color:#ffffff !important;background-color:#4f2d7f !important;margin:0px 0px 0px 0px !important;padding:10px 30px 10px 30px;border-width:1px !important;border-style:none;border-radius:50px !important;}.advgbbtn-698bc473-6f68-43d8-98b8-835afa63bbf1:hover{box-shadow:1px 1px 12px 0px #ccc;opacity:1;transition:all 0.2s ease;}.advgbbtn-698bc473-6f68-43d8-98b8-835afa63bbf1 > i {font-size:30px;color:inherit;float:left;margin-right:7px;}<\/style>","protected":false},"excerpt":{"rendered":"<p>File Grievance It is fair to say that even with the best efforts of everyone involved with service delivery, a problem may occur. If this should happen, the student is &#8230;<\/p>\n","protected":false},"author":468,"featured_media":580,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"inline_featured_image":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-971","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"coauthors":[],"author_meta":{"author_link":"https:\/\/www.tarleton.edu\/sas\/author\/egorman\/","display_name":"egorman"},"relative_dates":{"created":"Posted 3 years ago","modified":"Updated 2 weeks ago"},"absolute_dates":{"created":"Posted on June 10, 2023","modified":"Updated on May 18, 2026"},"absolute_dates_time":{"created":"Posted on June 10, 2023 5:00 pm","modified":"Updated on May 18, 2026 7:26 pm"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/www.tarleton.edu\/sas\/wp-json\/wp\/v2\/pages\/971","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tarleton.edu\/sas\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tarleton.edu\/sas\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/sas\/wp-json\/wp\/v2\/users\/468"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/sas\/wp-json\/wp\/v2\/comments?post=971"}],"version-history":[{"count":7,"href":"https:\/\/www.tarleton.edu\/sas\/wp-json\/wp\/v2\/pages\/971\/revisions"}],"predecessor-version":[{"id":1561,"href":"https:\/\/www.tarleton.edu\/sas\/wp-json\/wp\/v2\/pages\/971\/revisions\/1561"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/sas\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.tarleton.edu\/sas\/wp-json\/wp\/v2\/media?parent=971"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}