{"id":1119,"date":"2025-04-01T14:02:31","date_gmt":"2025-04-01T14:02:31","guid":{"rendered":"https:\/\/www.tarleton.edu\/police\/?page_id=1119"},"modified":"2025-08-10T17:57:10","modified_gmt":"2025-08-10T17:57:10","slug":"safezone","status":"publish","type":"page","link":"https:\/\/www.tarleton.edu\/police\/safezone\/","title":{"rendered":"SafeZone"},"content":{"rendered":"\n<div class=\"wp-block-cover aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" class=\"wp-block-cover__image-background wp-image-1121\" alt=\"Hand hold up a phone with the SafeZone app on the screen.\" src=\"https:\/\/www.tarleton.edu\/police\/wp-content\/uploads\/sites\/207\/2025\/04\/Texan-Alert-3-min-1024x683-min.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/www.tarleton.edu\/police\/wp-content\/uploads\/sites\/207\/2025\/04\/Texan-Alert-3-min-1024x683-min.jpg 1024w, https:\/\/www.tarleton.edu\/police\/wp-content\/uploads\/sites\/207\/2025\/04\/Texan-Alert-3-min-1024x683-min-300x200.jpg 300w, https:\/\/www.tarleton.edu\/police\/wp-content\/uploads\/sites\/207\/2025\/04\/Texan-Alert-3-min-1024x683-min-600x400.jpg 600w, https:\/\/www.tarleton.edu\/police\/wp-content\/uploads\/sites\/207\/2025\/04\/Texan-Alert-3-min-1024x683-min-768x512.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-tarleton-black-background-color has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-texan-white-color has-text-color has-link-color has-large-font-size wp-elements-03393da24292ceea85165c4bb4847711\"><strong>SafeZone: A Free Safety App<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">About SafeZone<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-columns advgb-columns-wrapper\" id=\"advgb-cols-525cd707-2952-4f33-aee3-c1cde2790084\"><div class=\"advgb-columns-container\"><div class=\"advgb-columns advgb-columns-row advgb-is-mobile advgb-columns-2 layout-12-12 mbl-layout-stacked gutter-20 vgutter-10\">\n<div class=\"wp-block-advgb-column advgb-column advgb-is-half-tablet advgb-is-full-mobile\" id=\"advgb-col-a3093f1b-32ec-41ff-a375-1ea9fccbf36c\"><div class=\"advgb-column-inner\" style=\"border-style:none;border-width:1px\">\n<p class=\"has-text-align-left\">SafeZone is rapidly becoming the most widely used and trusted technology of its kind, transforming personal safety and security for organizations and individuals in sectors including higher education, healthcare, government, and industry. Through real-time coordination and response, organizations are empowered to respond faster and more effectively to incidents of any scale.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-column advgb-column advgb-is-half-tablet advgb-is-full-mobile\" id=\"advgb-col-eeed58bc-2394-4b12-baab-cebc05cb8bb8\"><div class=\"advgb-column-inner\" style=\"border-style:none;border-width:1px\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Introducing the SafeZone App at Tarleton State University\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/m6S2WslJFKU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"what-does-the-safezone-app-provide-1e4a7649-36e5-489c-bf3b-fbdb4e44bdb3\"><strong>What does the SafeZone App Provide?<\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To enhance safety and security for the university community, Tarleton State will be implementing CriticalArc\u2019s SafeZone solutions this spring.<\/p>\n\n\n\n<p>Faculty, staff and students will be able to utilize the free SafeZone mobile app where users can call for help, share their location, get connected with mental health professionals and receive alerts through push notifications.<\/p>\n\n\n\n<p>The app will also offer real-time tracking of shuttle bus locations to minimize time that a rider has to wait at bus stops for the City and Rural Rides buses.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-button alignfull\"><a class=\"wp-block-advgb-button_link advgbbtn-83fc9e01-7263-4471-bb44-869e71815b45\" href=\"https:\/\/safezoneapp.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span>Learn More About SafeZone<\/span><\/a><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-infobox advgb-infobox-wrapper has-text-align-center advgb-infobox-800d439e-9105-493e-a7cc-c87911760bb1\"><div class=\"advgb-infobox-wrap\"><div class=\"advgb-infobox-icon-container\"><div class=\"advgb-infobox-icon-inner-container\"><i class=\"material-icons-outlined\">cloud_download<\/i><\/div><\/div><div class=\"advgb-infobox-textcontent\"><h3 class=\"advgb-infobox-title\">Download the Safezone App!<\/h3><p class=\"advgb-infobox-text\">SafeZone is available for download on mobile devices in the <a href=\"https:\/\/apps.apple.com\/au\/app\/safezone\/id533054756\" target=\"_blank\" rel=\"noreferrer noopener\">Apple App Store<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.criticalarc.safezoneapp\" target=\"_blank\" rel=\"noreferrer noopener\">Google Play Store<\/a>. Once in the app, users will enter their Tarleton State email and password through Single Sign On. Additional prompts will follow.<\/p><\/div><\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"texanalertfaqs\"><strong>Texan Alert FAQ<\/strong><\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-8ce54afe-1aa8-4508-85c0-9e292eab97ce advgb-accordion-wrapper\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">What makes Texan Alert different than Code Purple?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Texan Alert is the primary system \u2014 the master brand \u2014 for safety communication at Tarleton State. Code Purple is a sub-brand and will continue to be used for the most critical alerts. This is similar to Google, which is the master brand and Gmail, Drive, Maps, etc. that are the sub-brands.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">What kind of communications can I expect?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Texan Alert can send emails, text messages and push notifications through the mobile application to notify you of different levels of messaging. Code Purple messages will continue to be sent using this platform for the most critical alerts that require immediate action.<\/p>\n\n\n\n<p>Your account has been setup under a specific group, and you will receive notifications related to that group (typically your campus). You can subscribe to additional groups through the application. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Am I already pre-registered?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Yes! Tarleton State has loaded your information into the Texan Alert system.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Students<\/strong>: Your name, go.tarleton.edu email and mobile phone number (if provided) were imported from Banner.<\/li>\n\n\n\n<li><strong>Employees<\/strong>: Your name and Tarleton State email were imported from Workday. To receive text messages, please download the application for your phone from the appropriate mobile app store (iOS or Android). Once you\u2019ve downloaded the app, follow the guide for <a href=\"https:\/\/scribehow.com\/shared\/SafeZone__Mobile_Login__k2xUqVH9RNmNWYbSM0ngKQ\">mobile login<\/a> and account setup.<\/li>\n<\/ul>\n\n\n\n<p>To complete your registration, download the app, verify your information, choose a photo to upload* and complete signup. SafeZone is a safety application designed to protect you in campus emergencies. Your information is used solely for this purpose.<br><br>*<em>Adding a photo helps police quickly identify and locate you in an emergency.<\/em><\/p>\n\n\n\n<p><strong>If you are prompted to set up a password during registration, please contact <\/strong><a href=\"mailto:texanalertsupport@tarleton.edu\"><strong>texanalertsupport@tarleton.edu<\/strong><\/a><strong> <\/strong>for our team to assist you further.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">I want to receive text messages. How do I add my phone number to my account?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Please download the application for your phone from the appropriate mobile app store (iOS or Android).&nbsp; Once you\u2019ve downloaded the app, follow the guide for<a> <\/a><a href=\"https:\/\/scribehow.com\/shared\/SafeZone__Mobile_Login__k2xUqVH9RNmNWYbSM0ngKQ\">mobile login<\/a> and account setup.<\/p>\n\n\n\n<p>Note: If you get a new phone in the future, you will need to download the app again. If your number changes, you will need to update your account at that time.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">I\u2019m an on-campus employee. How can I access SafeZone on my computer?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Ensure the SafeZone desktop application is installed on your device, then follow the <a href=\"https:\/\/scribehow.com\/shared\/SafeZone__Windows_Application__sB2A8s9qSm-aIOI61Wdr4Q\">SafeZone desktop application guide<\/a> to complete setup. This application works best on desktop computers. For users with laptops, we recommend using the mobile app due to its mobility.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Using the SafeZone App:<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-5d768c20-5bd0-48f3-8f89-6c0d4df22f03 advgb-accordion-wrapper\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Who can use the app? <\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>The app is free and available to all Tarleton State faculty, staff and students. The app can be used by all users who have active Tarleton State network accounts and passwords.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\" id=\"rollout\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">When will SafeZone be available to me?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<ul class=\"wp-block-list\">\n<li>April 2: Faculty, staff and existing users<\/li>\n\n\n\n<li>April 15: Stephenville campus enrolled freshman and sophomore students<\/li>\n\n\n\n<li>April 17: Stephenville campus enrolled junior and senior students<\/li>\n\n\n\n<li>April 22: Fort Worth campus enrolled undergraduate students<\/li>\n\n\n\n<li>April 24: All enrolled graduate students<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Do I really need the app? What happens if I delete it after registering?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>The app offers more than just notifications \u2014 it provides important safety features that can assist you in various situations, including emergencies. To access these features, you\u2019ll need to keep the app installed on your phone.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">What if I do not have a smartphone?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Please email <a href=\"mailto:texanalertsupport@tarleton.edu\"><strong>texanalertsupport@tarleton.edu<\/strong><\/a><strong><em> <\/em><\/strong>and request your phone number be added to your account.<\/p>\n\n\n\n<p>Note: If you get a new phone number in the future, you will need to request an update on your account.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">What settings should I enable for the app to work properly?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>During installation and setup, the app will prompt you to adjust certain settings on your phone. These settings are essential to ensure the app functions properly in emergencies or when you need assistance.<\/p>\n\n\n\n<p>SafeZone <strong>does not<\/strong> track your location; it only uses location services if you activate one of the help buttons. For the best accuracy, ensure your phone has an internet connection via WiFi or mobile data, as location services work best when WiFi is enabled. <\/p>\n\n\n\n<p>We also recommend reviewing the <strong>&#8220;What are the recommended settings for my phone?&#8221;<\/strong> or \u201c<strong>Why do I need to \u2018Always Allow Access\u2019 to location to be able to check in?\u201d <\/strong>section(s) on the <a href=\"https:\/\/safezoneapp.com\/faqs\/\">SafeZone FAQ page<\/a> for further guidance.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Are the app features available off campus?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>The app is set up to work on the Stephenville and Fort Worth campuses to notify Tarleton State\u2019s University Police Department. The functionality for the app will extend beyond the Tarleton State campus as well to ensure that users are always protected. If you are off campus, the notification may go to a local 911 provider.<\/p>\n\n\n\n<p>The application will also be used internationally for study abroad trips.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Will I be tracked all the time?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>No. The application only shares your location when one of the alert buttons is activated or you choose to check in.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">I visit multiple campuses, how do see the others?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>When you log on, you can select additional groups (campuses) that you want to be included on for notifications. You can select all campus locations. Your phone location services will enable the app to locate you on campus if you have an emergency to direct first responders to your location.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">How does the check-in feature work?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>By checking in, users can share their location for virtual escorts or safety monitoring.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">When should I use the red emergency button?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>If you or a person nearby are in a situation where personal safety is threatened and\/or someone is hurt\/injured.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">What if I accidentally press an alert button?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Each alert button will initiate a countdown timer that can be canceled by pressing the button a second time. If you cannot cancel before the alert is initiated, you can still cancel the request; however, as a precaution to ensure your safety, you will be contacted by the University Police Department.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">What features are available in the app to help with mental health?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Select the \u201cMental Health Help\u201d button to access mental health and well-being tools, including access to counseling services on demand through the TELUS Health Student Support app or to set up an appointment with a Student Counseling Services clinician.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">How can a parent or family member receive notifications?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>As of April 2025, the application is available to individuals who have active Tarleton State network accounts and passwords.<\/p>\n\n\n\n<p>We recognize parents and family members may want to receive Texan Alert notifications. Development is underway to automatically send these notifications to the Parent Portal.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">How can a third-party vendor receive notifications?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Tarleton State Campus Operations and the Office of Innovative Technology Solutions are working with key vendors to add information which would enable notifications to the vendor&#8217;s email system. This would include mobile phones for vendor personnel.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Troubleshooting:<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-5323a6f5-852b-402b-b518-d48ba60ccac1 advgb-accordion-wrapper\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">How can I receive help installing or using the application? <\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>If you are having issues installing the application or using the application, please contact our shared email and include your name and a contact number. Our support team will contact you and work with you to resolve the issues <a href=\"mailto:texanalertsupport@tarleton.edu\"><strong>texanalertsupport@tarleton.edu<\/strong><\/a><em>.<\/em><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#4f2d7f;color:#eee;border-style:solid;border-width:1px;border-radius:2px\"><span class=\"advgb-accordion-header-icon\"><svg fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">How do I get help logging on to the app?<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:1px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>If you are having trouble logging on to the app, the Office of Innovative Technology Solutions team may need to assist you. Please contact the Service Desk at <a href=\"mailto:helpdesk@tarleton.edu\">helpdesk@tarleton.edu<\/a> or call 254-968-9885.<\/p>\n\n\n\n<p><strong>Additional information is available at <\/strong><a href=\"https:\/\/safezoneapp.com\/faqs\/\"><strong>https:\/\/safezoneapp.com\/faqs\/<\/strong><\/a><strong><\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<style class=\"advgb-styles-renderer\">#advgb-col-a3093f1b-32ec-41ff-a375-1ea9fccbf36c>.advgb-column-inner{}@media screen and (max-width: 1023px) {#advgb-col-a3093f1b-32ec-41ff-a375-1ea9fccbf36c>.advgb-column-inner{}}@media screen and (max-width: 767px) {#advgb-col-a3093f1b-32ec-41ff-a375-1ea9fccbf36c>.advgb-column-inner{}}#advgb-col-eeed58bc-2394-4b12-baab-cebc05cb8bb8>.advgb-column-inner{}@media screen and (max-width: 1023px) {#advgb-col-eeed58bc-2394-4b12-baab-cebc05cb8bb8>.advgb-column-inner{}}@media screen and (max-width: 767px) {#advgb-col-eeed58bc-2394-4b12-baab-cebc05cb8bb8>.advgb-column-inner{}}#advgb-cols-525cd707-2952-4f33-aee3-c1cde2790084{}@media screen and (max-width: 1023px) {#advgb-cols-525cd707-2952-4f33-aee3-c1cde2790084{}}@media screen and (max-width: 767px) {#advgb-cols-525cd707-2952-4f33-aee3-c1cde2790084{}}#advgb-col-a3093f1b-32ec-41ff-a375-1ea9fccbf36c>.advgb-column-inner{}@media screen and (max-width: 1023px) {#advgb-col-a3093f1b-32ec-41ff-a375-1ea9fccbf36c>.advgb-column-inner{}}@media screen and (max-width: 767px) {#advgb-col-a3093f1b-32ec-41ff-a375-1ea9fccbf36c>.advgb-column-inner{}}#advgb-col-eeed58bc-2394-4b12-baab-cebc05cb8bb8>.advgb-column-inner{}@media screen and (max-width: 1023px) {#advgb-col-eeed58bc-2394-4b12-baab-cebc05cb8bb8>.advgb-column-inner{}}@media screen and (max-width: 767px) {#advgb-col-eeed58bc-2394-4b12-baab-cebc05cb8bb8>.advgb-column-inner{}}.advgbbtn-83fc9e01-7263-4471-bb44-869e71815b45{font-size:18px;color:#fff !important;background-color:#4f2d7f !important;margin:0px 0px 0px 0px !important;padding:10px 30px 10px 30px;border-width:1px !important;border-style:none;border-radius:50px !important;}.advgbbtn-83fc9e01-7263-4471-bb44-869e71815b45:hover{box-shadow:1px 1px 12px 0px #ccc;opacity:1;transition:all 0.2s ease;}.advgbbtn-83fc9e01-7263-4471-bb44-869e71815b45 > i {font-size:30px;color:inherit;float:left;margin-right:7px;}#advgb-infobox-800d439e-9105-493e-a7cc-c87911760bb1, .advgb-infobox-800d439e-9105-493e-a7cc-c87911760bb1 {background-color: #f5f5f5;padding: 20px 20px 20px 20px;border: 0px solid #e8e8e8 ;border-radius: 0px;}#advgb-infobox-800d439e-9105-493e-a7cc-c87911760bb1 .advgb-infobox-icon-container, .advgb-infobox-800d439e-9105-493e-a7cc-c87911760bb1 .advgb-infobox-icon-container {background-color: #f5f5f5;padding: 0;margin: 0;border: 0px solid #e8e8e8 ;border-radius: 0px;}#advgb-infobox-800d439e-9105-493e-a7cc-c87911760bb1 .advgb-infobox-icon-container i, .advgb-infobox-800d439e-9105-493e-a7cc-c87911760bb1 .advgb-infobox-icon-container i {color: #333;font-size: 70px;display: block;}#advgb-infobox-800d439e-9105-493e-a7cc-c87911760bb1 .advgb-infobox-textcontent .advgb-infobox-title, .advgb-infobox-800d439e-9105-493e-a7cc-c87911760bb1 .advgb-infobox-textcontent .advgb-infobox-title {color: #333;padding: 0;margin: 5px 0 10px 0;white-space: pre-wrap;}#advgb-infobox-800d439e-9105-493e-a7cc-c87911760bb1 .advgb-infobox-textcontent .advgb-infobox-text, .advgb-infobox-800d439e-9105-493e-a7cc-c87911760bb1 .advgb-infobox-textcontent .advgb-infobox-text {color: #333;padding: 0;margin: 0;white-space: pre-wrap;}<\/style>","protected":false},"excerpt":{"rendered":"<p>About SafeZone What does the SafeZone App Provide? To enhance safety and security for the university community, Tarleton State will be implementing CriticalArc\u2019s SafeZone solutions this spring. Faculty, staff and &#8230;<\/p>\n","protected":false},"author":1,"featured_media":580,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"inline_featured_image":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-1119","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"coauthors":[],"author_meta":{"author_link":"https:\/\/www.tarleton.edu\/police\/author\/brian-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-3\/","display_name":"brian"},"relative_dates":{"created":"Posted 1 year ago","modified":"Updated 8 months ago"},"absolute_dates":{"created":"Posted on April 1, 2025","modified":"Updated on August 10, 2025"},"absolute_dates_time":{"created":"Posted on April 1, 2025 2:02 pm","modified":"Updated on August 10, 2025 5:57 pm"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/www.tarleton.edu\/police\/wp-json\/wp\/v2\/pages\/1119","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tarleton.edu\/police\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tarleton.edu\/police\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/police\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/police\/wp-json\/wp\/v2\/comments?post=1119"}],"version-history":[{"count":13,"href":"https:\/\/www.tarleton.edu\/police\/wp-json\/wp\/v2\/pages\/1119\/revisions"}],"predecessor-version":[{"id":1151,"href":"https:\/\/www.tarleton.edu\/police\/wp-json\/wp\/v2\/pages\/1119\/revisions\/1151"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/police\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.tarleton.edu\/police\/wp-json\/wp\/v2\/media?parent=1119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}