{"id":1486,"date":"2022-07-20T16:30:38","date_gmt":"2022-07-20T16:30:38","guid":{"rendered":"https:\/\/web.tarleton.edu\/housing\/?page_id=1486"},"modified":"2026-02-09T22:23:17","modified_gmt":"2026-02-09T22:23:17","slug":"technology","status":"publish","type":"page","link":"https:\/\/www.tarleton.edu\/housing\/technology\/","title":{"rendered":"Internet Service"},"content":{"rendered":"\n
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\"Boldyn<\/figure>
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Internet Service<\/strong><\/p>\n\n\n\n

Tarleton has partnered wth Boldyn to provide residential network service. <\/p>\n<\/div><\/div>\n\n\n\n

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HOW TO CONNECT TO THE INTERNET<\/strong><\/p>\n\n\n\n

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STEP 1:<\/strong> DOWNLOAD THE MICROSOFT AUTHENTICATOR APP.<\/p>\n\n\n\n

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STEP 2:<\/strong> ACCESS THE ONLINE PORTAL<\/p>\n\n\n\n

Devices Not Connected to the Internet: <\/strong><\/p>\n\n\n\n

When connecting for the first time, using your LTE phone network, go to your wireless settings and connect to \u201cMyResNet Start Here\u201d. This will automatically take you to the online portal (https:\/\/tarleton.hed.boldyn.com<\/a>).<\/p>\n\n\n\n

Devices Already Connected to the Internet:<\/strong> <\/p>\n\n\n\n

Scan the QR code located on the support posters and social media or go to https:\/\/tarleton.hed.boldyn.com<\/a> to sign into the portal.<\/p>\n\n\n\n

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STEP 3:<\/strong> SIGN IN<\/p>\n\n\n\n

Once you are on the portal:<\/p>\n\n\n\n

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  1. Sign in using your Tarleton State University email and password<\/li>\n\n\n\n
  2. The Microsoft authentication message will pop up to authenticate<\/li>\n\n\n\n
  3. Accept the terms and complete your profile.<\/li>\n\n\n\n
  4. Once the account has been created, you will see a pop-up with your Wi-Fi passkey (PSK). Make note of the passkey as you will need it to connect.<\/li>\n<\/ol>\n\n\n\n

    Please note: To change your Wi-Fi password, click \u201cshow Wi-Fi password\u201d under the \u201cAdd Devices\u201d tab. This is a private password and should not be shared.<\/p>\n\n\n\n

    <\/div>\n\n\n\n

    STEP 4:<\/strong> CONNECT TO THE NETWORK<\/p>\n\n\n\n

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    1. Navigate to the wireless settings on each device.<\/li>\n\n\n\n
    2. Connect to MyResNet-5G (Only connect to MyResNet-2G if you cannot see MyResNet-5G)<\/li>\n\n\n\n
    3. Enter your Wi-Fi password when prompted to connect.<\/li>\n\n\n\n
    4. Enable the \u201cauto-join\u201d feature.<\/li>\n<\/ol>\n\n\n\n
      <\/div>\n\n\n\n
      \n

      HELPFUL TIPS:<\/strong><\/p>\n\n\n\n

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      1. Add All Devices to Portal \u2013 All devices must be registered in the portal<\/li>\n\n\n\n
      2. MyResNet-5G: Connect to MyResNet-5G for the fastest Wi-Fi connection. This should be your default setting.<\/li>\n\n\n\n
      3. Laptop Drivers \u2013 Outdated drivers, specifically Intel drivers, could negatively affect your connection or speed. Update your drivers to ensure the best performance.<\/li>\n\n\n\n
      4. Wireless Printers – Wireless printers cause wireless interference. Boldyn recommends that wireless printers be added to your additional device list by MAC address in your portal, or connected directly via a USB printer cable. Once completed, be sure to turn off any wireless signal\/radio broadcasting from your printer.<\/li>\n<\/ol>\n<\/div>\n\n\n\n
        <\/div>\n\n\n\n
        \n

        TECH SUPPORT<\/strong><\/p>\n\n\n\n

        If you need help, a support representative is available 24 hours a day to assist you.<\/p>\n\n\n\n