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We are currently in our peak season before the fall semester and it could take up to 10 business days to be able to return your email. In addition, our phone lines will have a very long wait time.

Financial Aid will appear on your bill as estimated. Financial Aid dollars will be disbursed and applied to your balance on August 9th. If you are due a refund, the refund process will begin after August 12th.


Once financial aid is disbursed and appears on your tuition statement, you may have some questions about your next steps. We are here to answer all of your questions and assist you through this process. Below are our most frequently asked questions if you need additional help please feel free to contact our office by  254-968-9070 by email at or schedule an appointment with a Financial Aid Advisor.

Financial Aid

How can I check the status of my financial aid?
Why didn't my financial aid show up on my bill?
How do I get help with paying for my books?
How do I do a short term loan?
Do I have any alternative/private loans options?
How can I apply for the Parent PLUS Loan?
What is an estimated PLUS loan?
What if I don't have enough financial aid to cover my bill?
My parents lost their jobs and don't make the money that they did before. What do I do?
How do I apply for financial aid?
I declined my loan online and now I want to apply for the student loan, how do I get that?
How can I get in contact with someone in the Financial Aid office?
How do I appeal my satisfactory academic progress?
Why isn't my Hazlewood showing up on my bill?


I submitted my scholarship application before the priority application deadline. I have not received notification of my award status. Why?
When will my scholarship(s) pay to my account?
What should I do if my scholarship is not showing as a payment after August 9th?
How do I know if my private scholarship has been received?
My scholarship donor requires a verification of enrollment. How and where do I request the verification?
My scholarship donor(s) requires a bill from Tarleton. How do I obtain a copy of my bill?
My financial aid and scholarships will more than cover my bill. How will I receive my refund?
I was the highest ranking student in my high school class. How do I get this exemption on my record?

Business Services

When will I get my refund?
When do I have to pay for my classes?
How do I set up a payment plan?