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Technology Q&A For Remote Workers

Below is information that will help you as an employee while working remotely. For additional technology resources, please visit the Technology website.

Connecting Remotely

What is VPN and why do I need it? (Does not require advance on-campus prep in the event you must work remotely)
How do I access my T: drive remotely? (does not require advance on-campus prep in the event you must work remotely)
How do I access my departmental mapped drive remotely? (Important - in the event you must work remotely, you must first make note of the full path to any departmental mapped drives you wish to access directly from home computer)
How do I prepare my office desktop for remote access? (important - in the event you must work remotely, you must first determine if your office desktop is configured to allow remote access)
What steps are required to remotely access my office computer? (important - in the event you must work remotely, make a note of your office computer's name)
I don't normally use my home computer for work purposes. Are there steps I should take to ensure my home computer is secure from malware?
Will my home Internet connection be sufficient for work-at-home?

Software Resources

Does Tarleton provide software that I can install on my home computer? (does not require advance on-campus prep in the event you must work remotely)
What cloud storage options are available to Tarleton faculty and staff? (does not require advance on-campus prep in the event you must work remotely)
Is there an approved method of scanning documents when working remotely?

Hardware Resources

Should I take home my Tarleton desktop computer?
I don't have a home computer. Can Tarleton provide one? (important - in the event you must work remotely and have no home computer, computer loan arrangements must be made in advance with as much notice as possible)
I have been authorized to work from home as an alternate working location so I am taking home my Tarleton issued laptop. My productivity requires that I have an external monitor connected to this laptop. Will Tarleton provide a monitor for work-at-home purposes?
Are there educational discounts available for personal purchase of a work-at-home computer?

Communication Resources

What options are available for me to continue monitoring my office phone if working away from campus? (important - before leaving campus, contact the Help Desk to request assistance with softphone or single number reach configuration)
What options are available to departments for remote meetings, information sharing, group chat, conference calls, etc.? (nothing here requires advance on-campus prep in the event you must work remotely)