New to the TSU Campus? Here is a quick guide to help make sure you maximize your experience in a TSU computer lab or classroom.

1. Contact information for tech support for the space you’re in is located in 2 places:
   1. A card taped to the desk
   2. In the “Classroom & Lab Support Services” pop up when they log in to the computer
   3. Contact information is also available online HERE
2. Using the “Classroom Tech Support” App on your PC desktop is the quickest way to receive help
   1. This message will go directly to our helpdesk who will relay the request to our team immediately upon arrival of the message
3. When you open Zoom – it chooses a camera by default – make sure you select the PTZ Pro(2) as your camera
   1. For questions about choosing alternate cameras, such as the Document Camera, reach out to your College Level Tech
4. Please go to your spaces before the first day of class – log in and make sure what you need is there
   1. This was more important when login times were lengthy but that has been resolved with SSD’s – this is more of a check for software functionality action item
5. If you are teaching in one of our active learning rooms please reach out to the College Level Tech for that space for training before the first day of class
   1. These spaces are high tech and can be complicated to use
      1. Howell (Education) 203
      2. ET (or HSHS) 107
      3. Fort Worth 129
      4. Fort Worth 310
6. When in doubt – CONTACT US – we are here to help and want your class to be successful!!