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Center for Instructional Innovation

What We Do

The Center fosters the University's Culture of Teaching Excellence by supporting faculty and students in their use of innovative instructional tools for teaching and learning. CII staff draw upon expertise in both instructional technology and in a wide variety of teaching strategies to support instructors with the implementation of tools for their instructional needs, assist students in using these tools, share information across the university about effective practices, and examine the effect of technology on teaching and learning.


Classroom and Lab Support

Have a problem with the instructional equipment in your classroom or computer lab? Call x1934, and your dedicated college-level technician will respond to your “just-in-time” need. The Classroom and Lab Support Services division has made great strides towards standardizing instructional equipment (smart boards, projectors, document cameras etc.) so that, no matter what classroom you use, it will look the same.

Additionally, if you or your department is planning to purchase instructional technology or software either with departmental funds or grants, we would encourage you to talk with us about your plans before you make your purchases. By communicating your needs to us, we hope to provide workable ways to integrate your ideas and plans as seamlessly as possible into our current standards and infrastructure or provide alternatives that may also meet your goals.

Classroom and Lab Support Services (Jason Smith, Manager, 254-968-9303 or


Instructional Design and Training

The CII’s division for Instructional Design & Training promotes and facilitates teaching excellence. The division serves and supports the needs of faculty by offering a full program of regular workshops, consultations, & instructional tool trainings to enhance and inform on topics related to teaching and professional development. Check out our website for specific program dates and times.

Faculty Innovation & Training (Doug Hanna, Manager, 254-968-9307 or


Online and Hybrid Support

We strive to support you in your use of many online instructional tools, including Canvas, TSU’s Learning Management System. Other ancillary instructional software we support includes Turnitin, Respondus, and SoftChalk.

The Online Instructional Support Services - Local Helpdesk is available Monday through Friday until 6pm. Call x1960, or our Toll-Free number 1-866-744-8900 - Option 3. 24 hour/7 days a week/365 days a year Canvas Support is available by chat or phone, see the Help? menu option inside Canvas for contact details.

Online Instructional Support Services (Tara Whitson, Manager, 254-968-1843, or