{"id":902,"date":"2022-05-18T13:54:21","date_gmt":"2022-05-18T13:54:21","guid":{"rendered":"https:\/\/web.tarleton.edu\/academicaffairs\/?page_id=902"},"modified":"2026-03-23T14:55:00","modified_gmt":"2026-03-23T14:55:00","slug":"student-academic-support-services","status":"publish","type":"page","link":"https:\/\/www.tarleton.edu\/academicaffairs\/student-academic-support-services\/","title":{"rendered":"Student Academic Support Services"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Student Academic Support Services<\/h1>\n\n\n\n<p>Student Academic Support Services (SASS) is centered on the success of students. The primary focus areas include student support and services, as well as the resolution of student complaints and appeals. SASS is home to all operations within the support colleges including University College, Honors College, Military College, Academic Testing, Advising, and Tarleton On-Line. Considerable attention is focused on retention in all of these units<\/p>\n\n\n\n<div class=\"wp-block-group link-pop is-layout-flow wp-block-group-is-layout-flow advgb-dyn-32ee5a27\">\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.tarleton.edu\/registrar\/\">Office of the Registrar<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.tarleton.edu\/honors\/\">Honors College<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.tarleton.edu\/universitycollege\/\">University College<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.tarleton.edu\/sai\/tarleton-today\/\">Tarleton Today<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:20% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"720\" src=\"https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2024\/03\/Jolena-Waddell-6632.jpg\" alt=\"Smiling woman with gray hair against a purple background.\" class=\"wp-image-1976 size-full\" srcset=\"https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2024\/03\/Jolena-Waddell-6632.jpg 480w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2024\/03\/Jolena-Waddell-6632-200x300.jpg 200w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2024\/03\/Jolena-Waddell-6632-267x400.jpg 267w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">Dr. Jolena Waddell<\/h2>\n\n\n\n<div class=\"wp-block-group link-pop is-layout-flow wp-block-group-is-layout-flow advgb-dyn-e04c1779\">\n<p>Associate Provost and Associate Vice President for Student Academic Success &amp; Achievement<br>Administration Building, Room 212D<\/p>\n\n\n\n<p><a href=\"mailto:jwaddell@tarleton.edu\">jwaddell@tarleton.edu<\/a><br><a href=\"tel:+12549689462\">254-968-9462<\/a><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:20% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2022\/11\/Graham-Erika_1695-683x1024.jpg\" alt=\"Woman smiling against a purple background.\" class=\"wp-image-1244 size-full\" srcset=\"https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2022\/11\/Graham-Erika_1695-683x1024.jpg 683w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2022\/11\/Graham-Erika_1695-200x300.jpg 200w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2022\/11\/Graham-Erika_1695-267x400.jpg 267w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2022\/11\/Graham-Erika_1695-768x1152.jpg 768w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2022\/11\/Graham-Erika_1695-1024x1536.jpg 1024w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2022\/11\/Graham-Erika_1695-1365x2048.jpg 1365w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2022\/11\/Graham-Erika_1695-1568x2352.jpg 1568w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2022\/11\/Graham-Erika_1695-scaled.jpg 1707w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">Dr. Erika Wilcoxen<\/h2>\n\n\n\n<div class=\"wp-block-group link-pop is-layout-flow wp-block-group-is-layout-flow advgb-dyn-e04c1779\">\n<p>University Registrar<br>Tarleton Center<\/p>\n\n\n\n<p><a href=\"mailto:jwaddell@tarleton.edu\">registrar@tarleton.edu<\/a><br><a href=\"tel:+12549689121\">254-968-9121<\/a><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:20% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"420\" src=\"https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2023\/03\/Eileen-Faulkenberry.jpg\" alt=\"Person with glasses and curly hair smiling, wearing a purple top.\" class=\"wp-image-1592 size-full\" srcset=\"https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2023\/03\/Eileen-Faulkenberry.jpg 300w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2023\/03\/Eileen-Faulkenberry-214x300.jpg 214w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2023\/03\/Eileen-Faulkenberry-286x400.jpg 286w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">Dr. Eileen Faulkenberry<\/h2>\n\n\n\n<div class=\"wp-block-group link-pop is-layout-flow wp-block-group-is-layout-flow advgb-dyn-32ee5a27\">\n<p><a href=\"https:\/\/www.tarleton.edu\/honors\/honors-college-staff\/\">Dean of Honors College<\/a><br>Honors Hall, Room 1233<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group link-pop is-layout-flow wp-block-group-is-layout-flow advgb-dyn-e04c1779\">\n<p>&nbsp;<a href=\"mailto:efaulkenberry@tarleton.edu\">efaulkenberry@tarleton.edu<\/a>  <\/p>\n\n\n\n<p><a href=\"tel:+12549681887\">(254) 968-1926<\/a><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:20% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"600\" src=\"https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2023\/03\/rusty.jpg\" alt=\"Smiling man in a suit with Tarleton State University pin.\" class=\"wp-image-1597 size-full\" srcset=\"https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2023\/03\/rusty.jpg 400w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2023\/03\/rusty-200x300.jpg 200w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2023\/03\/rusty-267x400.jpg 267w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">Dr. Rusty Freed<\/h2>\n\n\n\n<div class=\"wp-block-group link-pop is-layout-flow wp-block-group-is-layout-flow advgb-dyn-32ee5a27\">\n<p><a href=\"https:\/\/www.tarleton.edu\/universitycollege\/\">Dean of University College<\/a><br>Library, Room 139<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group link-pop is-layout-flow wp-block-group-is-layout-flow advgb-dyn-32ee5a27\">\n<p><a href=\"mailto:freed@tarleton.edu\">freed@tarleton.edu<\/a><br><a href=\"tel:+12549689598\">254-968-1914<\/a><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-image-fill-element\" style=\"grid-template-columns:20% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1568\" height=\"1045\" src=\"https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2024\/08\/Shayla-Hoffman-1568x1045-1.jpg\" alt=\"Smiling person with dark hair against a purple background.\" class=\"wp-image-2024 size-full\" style=\"object-position:50% 50%\" srcset=\"https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2024\/08\/Shayla-Hoffman-1568x1045-1.jpg 1568w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2024\/08\/Shayla-Hoffman-1568x1045-1-300x200.jpg 300w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2024\/08\/Shayla-Hoffman-1568x1045-1-1024x682.jpg 1024w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2024\/08\/Shayla-Hoffman-1568x1045-1-600x400.jpg 600w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2024\/08\/Shayla-Hoffman-1568x1045-1-768x512.jpg 768w, https:\/\/www.tarleton.edu\/academicaffairs\/wp-content\/uploads\/sites\/114\/2024\/08\/Shayla-Hoffman-1568x1045-1-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1568px) 100vw, 1568px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">Ms. Shayla Hoffman<\/h2>\n\n\n\n<div class=\"wp-block-group link-pop is-layout-flow wp-block-group-is-layout-flow advgb-dyn-e04c1779\">\n<p>Director of <a href=\"https:\/\/www.tarleton.edu\/sai\/tarleton-today\/\">Tarleton Today <\/a><\/p>\n\n\n\n<p><a href=\"mailto:Shoffman@tarleton.edu\">Shoffman@tarleton.edu<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group link-pop is-layout-flow wp-block-group-is-layout-flow advgb-dyn-32ee5a27\">\n<p><\/p>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Student Academic Support Services Student Academic Support Services (SASS) is centered on the success of students. The primary focus areas include student support and services, as well as the resolution &#8230;<\/p>\n","protected":false},"author":62,"featured_media":580,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"inline_featured_image":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-902","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"coauthors":[],"author_meta":{"author_link":"https:\/\/www.tarleton.edu\/academicaffairs\/author\/kyle-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-3\/","display_name":"kyle"},"relative_dates":{"created":"Posted 4 years ago","modified":"Updated 4 weeks ago"},"absolute_dates":{"created":"Posted on May 18, 2022","modified":"Updated on March 23, 2026"},"absolute_dates_time":{"created":"Posted on May 18, 2022 1:54 pm","modified":"Updated on March 23, 2026 2:55 pm"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/www.tarleton.edu\/academicaffairs\/wp-json\/wp\/v2\/pages\/902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tarleton.edu\/academicaffairs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tarleton.edu\/academicaffairs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/academicaffairs\/wp-json\/wp\/v2\/users\/62"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/academicaffairs\/wp-json\/wp\/v2\/comments?post=902"}],"version-history":[{"count":7,"href":"https:\/\/www.tarleton.edu\/academicaffairs\/wp-json\/wp\/v2\/pages\/902\/revisions"}],"predecessor-version":[{"id":2219,"href":"https:\/\/www.tarleton.edu\/academicaffairs\/wp-json\/wp\/v2\/pages\/902\/revisions\/2219"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tarleton.edu\/academicaffairs\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.tarleton.edu\/academicaffairs\/wp-json\/wp\/v2\/media?parent=902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}