Skip to page content
Return to Top

New Student FAQ

Expand AllContract All

Residence Hall Computing

Will I have high speed Internet access in my room?

Tarleton State University has contracted with Apogee to provide high speed Internet service to the Stephenville campus Residence Halls. Connection to this service requires a wired Ethernet connection. You must provide the Ethernet cable - it is not provided for you. An Ethernet cable can be purchased at most stores that carry basic computing supplies.

There is no wireless Internet access in the residence halls.

If you need support for the Internet service in your room, contact Apogee at 1-877-478-8801.

What kind of computer should I bring to use in my room?

The Stephenville campus Residence Halls have no special computer hardware requirements. You can bring whichever desktop or notebook computer you choose running the operating system of your choice - Windows, Mac OS, or Linux.

If you plan to connect to the Internet in your room, your computer needs to be equipped with an Ethernet network connection. You will also need an Ethernet cable to connect - this is not provided for you. An Ethernet cable can be purchased at most stores that carry basic computing supplies.

If I bring my own computer, can I get technical support on campus?

Support for your Internet service is provided by Apogee. Contact Apogee at 1-877-478-8801.

If you are having trouble with your computer, limited technical guidance is available from the Computer Help Desk, but hands-on support such as hardware repairs, upgrades, software installation or virus/spyware removal is not provided.

Connecting With Others

Is contact information for students, faculty and staff readily accessible electronically?

Yes, you will see email contacts for all students, faculty and staff within the Global Address List in your Go.Tarleton.Edu account. Login at http://outlook.com/go.tarleton.edu.

For faculty and staff phone and office contact information, search the online directory.

Are there websites for student organizations and clubs?
Yes, many organizations and clubs on campus maintain their own websites. A directory of organizations is available with links to the various websites.
What technology supported career planning services are available for students?
Tarleton State University is proud to offer all students free access to MyPlan.com, a robust, comprehensive web based career planning program.

Access to Computer Services

What access to computing is available to students?

Tarleton State University provides general access computer labs in several locations, the Computer Resource Center in Math 226, and over 70 public patron computers in the Dick Smith Library on the Stephenville campus. You can also check out loaner laptops for use within the library.

Please refer to this complete listing of available computer labs. Not all computer labs are open for general, come-and-go student use. Contact the Computer Resource Center at 254.968.9457 for more information.

Does the campus provide institutional email accounts for all students?

Yes, the Go.Tarleton.Edu email account is provided at admission and is yours to keep for life. This email address is the official means of email communication to students.

Does the campus provide web space for personal student web pages?

Yes, any registered student may request a personal student web page.

Submit your request at http://helpdesk.tarleton.edu and choose the request type "Web Services, Individual Account".

Is there a campus code of behavior about using computer resources?
Yes, Tarleton State University has an Acceptable Use Policy for computer use.

Conducting Business

What campus and community services are covered by debit/smart/one-card system?

The Texan Card is the name of the university's identification card issued to students, faculty, staff, and others. It is a photo ID with a magnetic stripe, and is used for a variety of things, such as

  • building access,
  • entry into on-campus events,
  • Texan Bucks, a stored-value debit system for use on and off-campus,
  • and much more!

Your Texan Card gives you access to many Tarleton events and facilities. It is your admission to the Recreational Sports facility and to all athletic and fine arts events. You must present your card to receive services at the Student Health Center and the Game Room in the Thompson Student Center. If you live on campus, you will use your Texan Card to access your residence hall and your meal plan.

Is the school catalog available on the web?
Yes, the full catalog is available on the web.
What other business can I conduct online?
Through DuckTrax and myGateway, students have a variety of online tools including:
  • Check admission status
  • Pay bills
  • Apply for and view financial aid awards
  • Register for, add, and drop classes
  • Learn course grades
  • View and print unofficial transcripts

Support Services

Does the school have multimedia labs students can use to work on projects? Is there help available?
Tarleton has more than 30 computer labs in most academic buildings that are used for class instruction and for general student use.   Because of the wide range of computer applications used in Tarleton courses, the first point of help should usually be your instructor for class specific assignments; however, the ‘Technology Support Center’ offers a general access lab and a central location for you to get help.
Is there technology in the classrooms?
Tarleton is very fortunate to have technology-rich learning environments in the majority of its classrooms.  Standard equipment includes interactive whiteboards, document cameras, DVD playback, as well as connectivity to a host of instructional resources online.  This allows Tarleton faculty a great deal of flexibility when teaching their classes.  These tools allow for a set of rich conversations and experiences within and outside of the classroom focused on your learning.
Are library collections and resources available online and accessible off campus?
  • The library’s catalog, electronic journals, e-books, and databases can all be accessed online.  Log in with your NTNET login (st_xxxxxxx & password). 
  • Find electronic journals and e-books by searching the library’s catalog.
  • Access full-text journal, magazine, and newspaper articles with the library’s databases.
Can the library deliver documents to students electronically and is there a cost associated with that service?

The library can electronically deliver documents to students, faculty, and staff:

  • If the library does not have what you need, place an interlibrary loan (ILLiad) request.  Log in with your NTNET login (st_xxxxxxx & password).
  • Interlibrary loan articles are usually delivered electronically.  Other items are delivered by courier service to all Tarleton campuses.
  • Distance learners can request interlibrary loan or document delivery via ILLiad. Items are delivered electronically, by courier, or mailed to the home/office of registered distance learners.
  • Tarleton’s courier delivery and interlibrary loan service are free.  However, if a loaning library charges fees, you will be notified to determine if you wish to pay.
What kind of help does the library provide for research assistance, and when is the help available?

 Reference services are available in a variety of ways:

How does the campus support printing for students, and is there a charge for this service?
All of our computer labs are equipped with high-quality printers, and there is no charge for printing.