New Student FAQ
Residence Hall Computing
Will I have high speed Internet access in my room?
Tarleton State University has contracted with Apogee to provide high speed Internet service to the Stephenville campus Residence Halls. Connection to this service is wireless.
There is no wired ethernet access in the residence halls. If you have a wired device that must be adapted to work wirelessly, contact Apogee support for options.
If you need support for the Internet service in your room, contact Apogee at 1-877-478-8801.
What kind of computer should I bring to use in my room?
The Stephenville campus Residence Halls have no special computer hardware requirements. You can bring whichever desktop or notebook computer you choose running the operating system of your choice - Windows, Mac OS, or Linux.
If you plan to connect to the Internet in your room, your computer needs to be wireless capable.
If I bring my own computer, can I get technical support on campus?
Support for your Internet service is provided by Apogee. Contact Apogee at 1-877-478-8801.
If you are having trouble with your computer, limited technical guidance is available from the Computer Help Desk, but hands-on support such as hardware repairs, upgrades, software installation or virus/spyware removal is not provided.
Connecting With Others
Is contact information for students, faculty and staff readily accessible electronically?
Yes, you will see email contacts for all students, faculty and staff within the Global Address List in your Go.Tarleton.Edu account. Login at Student Go Account.
For faculty and staff phone and office contact information, search the online directory.
Are there websites for student organizations and clubs?
What technology supported career planning services are available for students?
Access to Computer Services
What access to computing is available to students?
Tarleton State University provides general access computer labs in several locations, the Computer Resource Center in Math 226, and over 70 public patron computers in the Dick Smith Library on the Stephenville campus. You can also check out loaner laptops for use within the library.
Please refer to this complete listing of available computer labs. Not all computer labs are open for general, come-and-go student use. Contact the Computer Resource Center at 254.968.9457 for more information.
Does the campus provide institutional email accounts for all students?
Yes, the Go.Tarleton.Edu email account is provided at admission and is yours to keep for life. This email address is the official means of email communication to students.
Does the campus provide web space for personal student web pages?
Yes, any registered student may request a personal student web page.
Submit your request at Helpdesk Ticket Portal and choose the request type "Web Services, Individual Account".
Is there a campus code of behavior about using computer resources?
What campus and community services are covered by debit/smart/one-card system?
The Texan Card is the name of the university's identification card issued to students, faculty, staff, and others. It is a photo ID with a magnetic stripe, and is used for a variety of things, such as
- building access,
- entry into on-campus events,
- Texan Bucks, a stored-value debit system for use on and off-campus,
- places that accept Texan Bucks.
Your Texan Card gives you access to many Tarleton events and facilities. It is your admission to the Recreational Sports facility and to all athletic and fine arts events. You must present your card to receive services at the Student Health Center and the Game Room in the Thompson Student Center. If you live on campus, you will use your Texan Card to access your residence hall and your meal plan.
Is the school catalog available on the web?
What other business can I conduct online?
Does the school have multimedia labs students can use to work on projects? Is there help available?
Is there technology in the classrooms?
Are library collections and resources available online and accessible off campus?
Can the library deliver documents to students electronically and is there a cost associated with that service?
The library can electronically deliver documents to students, faculty, and staff:
- If the library does not have what you need, place an request. Log in with your NTNET login (000xxxxxx & password).
- articles are usually delivered electronically. Other items are delivered by courier service to all Tarleton campuses.
- can request interlibrary loan or document delivery via ILLiad. Items are delivered electronically, by courier, or mailed to the home/office of .
- Tarleton’s courier delivery and interlibrary loan service are free. However, if a loaning library charges fees, you will be notified to determine if you wish to pay.
What kind of help does the library provide for research assistance, and when is the help available?
Reference services are available in a variety of ways:
- In-Person: Come to the library and get personal assistance anytime the .
- Online Reference: Submit research questions via the “” service or email firstname.lastname@example.org
- Phone: Call 254-968-9249 during regular .
- Fax: Fax research questions to 254-968-9467.
How does the campus support printing for students, and is there a charge for this service?
For information about printing services at Tarleton State University, please visit Printing Services FAQ