Tips and Tricks
Trouble Saving Files Inside Cascade
We have received numerous calls recently about problems putting files in Cascade. There are a couple things to mention that occurred since the last Cascade upgrade.
Uploading One File (New --> Default --> File) looks a lot more complicated than it really should, and we apologize for this new inconvenience. What you should generally do:
- Scroll down to the bottom of that page, and click on Browse to find your file.
- Wait for it to load (appear just above the Browse button) and then press Submit.
- If you see a red box appear about your file name being inappropriate for a System Name, consider the following:
- Do not use spaces, parentheses, multiple periods, or other special characters.
- Do use hyphens or underscores.
- Make sure you have only one period, and that is at the end of the file name. This is to separate the file name from its extension (i.e., "filename.doc", "filename.jpg", "filename.pdf"). Without the extension, you will see errors when you publish.
- Once you have typed in an appropriate System Name, continue to ignore everything else on that page, scroll down, and press Submit.
Replacing Files Versus Updating Files: If you keep your filenames generic throughout the website (i.e., "application.pdf", "eventschedule.doc"), you should never have to delete that old file, add the new file, and update the link on a number of pages. Instead, do this:
- In Cascade, find the old (original) file.
- Click Edit.
- Scroll down to the bottom of that page, and click on Browse to find your new file.
- Wait for it to load (appear just above the Browse button), and then press Submit.
- Note: Doing this means Cascade won't even complain about the file name this time, so you have even fewer steps to take!
- Click Publish and then Submit.
- That’s it, you are done!
If you have any questions, please contact anyone in Web Services, and we can assist you with these issues.