Job Knowledge

Employee understands job duties and responsibilities, and has the ability to accomplish them for satisfactory job performance. Understands the organization’s policies, procedures, goals and purpose as required for the job.

5 - Demonstrates exceptional knowledge and skills in the most complex aspects of the job. Has completely mastered own job duties and responsibilities and all related areas.

4 - Demonstrates better-than-average knowledge and skills in handling complex job duties. Is very knowledgeable of own job duties and responsibilities and is familiar with some related areas.

3 - Demonstrates adequate knowledge and skills to perform job duties. Has sufficient knowledge to perform job satisfactorily. Needs some coaching on complex areas.

2 - Demonstrates insufficient knowledge and skills in some area of job duties. Has limited knowledge of own job duties and responsibilities. Requires coaching on routine areas.