View Account Activity/Pay Tuition and Fees-Texan Bill Pay
Account activity through Texan Bill Pay will include:
- Important payment deadlines
- Detailed account information for every term for which you were registered at Tarleton
- Account balances and payments made for each term for which you were registered at Tarleton
- eBill - tuition and fee schedule/bill statements
- Online payment plan enrollment
- Schedule future payments
- Electronic Refund enrollment
Student Access (via myGateway)
- Login to myGateway.
- Click on Student Tab. Go to Banner Self-Service and click on DuckTrax. Click on Texan Bill Pay to enter your Student Account
- If you have problems logging in to myGateway, please contact helpdesk@tarleton.edu or 254-968-9885
Student Access (Duck Trax)
- Login to Ducktrax using your nine digit UID and six-digit pin.
Guest/Parent/Authorized User Access
- Click on Authorized User
- Log-in with your Authorized User e-mail address and password that was e-mailed to you upon enrollment by your student.
- You will now have access to your student's account.
Log-in Procedures
Sign-up for Guest/Parent/Authorized User Access (Students)
Please Note: Students must enroll their guest/parent/authorized user for this service. Below are the instructions pertaining to that enrollment.
1. Select the Authorized User tab on the top tool bar in the Texan Bill Pay system.

2. Select Add an Authorized User

3. Complete the required information and select Add User.

4. To complete the process, you must e-sign the agreement with the last 4 digits of your University issued ID and select I Agree.

5. An email will be sent to the new user with instruction concerning log-in information and passwords.
Note: You may select more than 1 Authorized User to access your student account. You can limit the information seen by the user during the sign-up process. An Authorized User can be deleted by the student, by selecting the red X under action.
I am an Authorized User - How do I log-in?
Please Note: Students must enroll their guest/parent/authorized user for this service.
I am an Authorized User - How do I log-in?
- Click on Authorized User
- Log-in with your Authorized User e-mail address and password that was e-mailed to you upon enrollment by your student.
- You will now have access to your student's account.
Student Access (via myGateway)
- Login to myGateway.
- Click on Student Tab. Go to Banner Self-Service and click on DuckTrax. Click on Texan Bill Pay to enter your Student Account
- If you have problems logging in to myGateway, please contact helpdesk@tarleton.edu or 254-968-9885.
Student Access (Duck Trax)
Login to Ducktrax using your nine digit UID and six-digit pin.
Electronic Refunds
How do I sign-up for an Electronic Refund?
1. In the Texan Bill Pay system, select the Refunds tab on the top tool bar. You will see the following screen.

2. Select Payment Profile

3. From the drop down box, select Electronic Check (checking or savings). PLEASE NOTE: Electronic Refunds can only be deposited into a personal checking or savings account. Corporate accounts are not accepted, as well as credit or debit cards.

4. Complete the information requested. Please make sure you include all information requested and check the bottom box to complete the refund profile.

Please Note: If the box beside the Refund Options is not checked, your profile will not be saved for an Electronic Refund. A check will print, and a deposit will NOT be made to this checking or savings account.
5. Select Save and the following screen will appear.

6. The agreement above must be e-signed with the last 4 digits of your University issued ID. Then select the I Agree button.

The page above will appear once your profile is complete. Notice the green check mark under the heading Use for Refunds. If you do not see this check mark under this heading, then your refund profile was not completed correctly. If you do not complete the Electronic Refund profile before refunds are processed, a check will be available within 3-5 days for you to pick up at the Cashier's Window in the Administration Building.
Only one Electronic Refund profile is allowed. If you would like to change this checking or savings account you must complete this process for the new account.
You are responsible for making changes to the Refund Profile if bank account information changes.
E-Bills
What is eBilling?
I didn't know you stopped sending paper bills! Why didn't you let me know?
How do I (student) obtain access to my eBill?
Where will I see a copy of my e-bill?
1. Select E-Bills on the top tool bar in the Texan Bill Pay system.
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2. Another option to see your E-Bill is to go to the Quick View section of the screen and select E-Bill.

3. You will now select latest statement and you will see a copy of your most recent statement.

Changes to your student account, including adding and dropping courses that occur after the statement is posted in the Texan Bill Pay system will be available for viewing under Current Activity.
I did not receive a bill in the mail. Where did you send my bill?
Why is Tarleton State University going to eBilling as the official billing method?
Can I get a paper bill instead of an eBill?
Can I create access for another person?
I try to access my eBill thru Texan Bill Pay but nothing happens. Why?
Can I pay my Tarleton State tuition and fees online?
YES! Login to myGateway, click on DuckTrax then on Texan Bill Pay
Payments accepted include VISA, MasterCard, Discover, Electronic Check and Debit Card. To pay by
echeck you will need your US Bank checking account number and routing number. Both methods are simple and secure!
If I or my authorized payers do not feel comfortable paying my bill online, how can we pay my bill?
Tarleton State University
Office of Business Services
Box T-0120
Stephenville, TX 76402
- Please allow 7-10 days for delivery.
- By Phone – Please call (254) 968-9107
You may also pay in person at the cashier’s window located in the Administration Building. The cashier’s office hours are Monday – Friday 8am to 4pm and Business Office hours are Monday – Friday 8am to 5pm.
NOTE: In an effort to reduce processing costs, Tarleton State University began processing paper checks electronically effective July 23, 2008. If you deliver a check in-person or mail it to the University, your paper check will be converted to an electronic Automated Clearing House (ACH) transaction. For your reconciliation purposes, these checks will now appear on your monthly bank statement as an Electronic Debit. If you do not wish to have your account electronically debited, please mail your check to the following address: Tarleton State University, Opt-Out Payment Processing, Box T-0125, Stephenville, TX 76402
Online Bill Payment
How do I create a Payment Profile for my checking account?
1. Select "Make a Payment", Payment, or Pay. (All three will take you to the correct screens to make payments and create a payment profile)
2. The following screen will guide you through the payment process.

3. Select a payment method from the drop down box and select go.

4. If you select the Electronic Check, you will see the following screen.

5. Complete the information and select continue.

6. E-sign with the last 4 digits of your University issued ID and select I Agree.
7. Complete the required information, and select Continue.

8. Select Submit Payment

9. You will then see a payment confirmation page to print for your records.
How do I create a Payment Profile for my credit or debit card?
1. Select "Make a Payment", "Payment", or "Pay" (This will depend on the screen you are on at the time.)
2. From the drop down box, select the credit/debit card.

3. Enter the credit or debit card number. Please Note: Debit cards issued by Bank of America, US Bank, and Wells Fargo cannot be processed as a debit card online.

4. Enter the information required to finish the payment process. If you choose to save this payment profile for future use, please make sure you put a check in the Options to Save box and name the profile. If this is not selected this payment profile will not be saved for future use.

5. Enter the payment amount and select the correct term.

6. Verify the information and select Submit Payment

7. You will now see a confirmation page. Please print this for your records.
E-Mail Notifications
What e-mail address will the notifications be sent?
Can I have more than one e-mail address saved for notification?
When will e-mails be sent?
Online Payment Plans
How do I sign up for the Payment Plan?
- Login to myGateway, select Student Tab; go to Banner Self-Service, click on DuckTrax, then click on Texan Bill Pay.
- Select Payment Plans.
- Select Sign Up For a New Payment Plan. You will now see the details of the payment plan including the due dates and processing fee.
- From the drop down box - select the payment plan for the correct semester.
- Select Continue and the system will gather the information for your student account to enroll in the payment plan.
- You will now see the charges that will be applied to the payment plan.
- Select Display Payment Schedule - You will now see the 3 payments and the due dates of each payment.
- At this point you can select to schedule payments by selecting the Yes button. If you do not want to schedule payments then select No. If you select No, you will need to make sure you make the payment by the due date. These payments will not automatically be made for you.
- Select Continue and you will see the payment plan agreement.
- You will now E-Sign the agreement with the last 4 digits of your student ID and select "I Agree".
- You are now enrolled in the Online Payment Plan and will see the payment schedule.




