Frequently Asked Questions
General FAQs
Q: What is Code Purple?
A: Code Purple is an emergency notification system that allows Tarleton State University to quickly communicate health and safety-related emergency information via text message or email.
Q: What is e2Campus?
A: Code Purple is powered by the e2Campus mass notification system. The e2Campus solution allows designated university administrators to send time-sensitive messages to the mobile phones, email, and/or pagers of Code Purple subscribers—regardless of geographic location.
Q: Will I receive unsolicited messages ("SPAM") on my mobile phone or email account?
A: No. Code Purple and e2Campus enforces a "Zero Spam" policy that clearly prohibits unsolicited messages. Furthermore e2Campus cannot or will not sell the contact information of Code Purple subscribers to third party marketers.
Q: Will this cost me anything?
A: Maybe. Depending on your wireless carrier provider and the plan you have, you may be charged a nominal fee (i.e. ten cents per message) to receive SMS text messages. For those with unlimited text messaging plans, there would be no additional charge.
Q: What is a selective mass notification system?
A: A selective mass notification system is defined as a platform to deliver a notification to an entire audience by all means necessary; therefore creating comprehensive coverage to increase the odds that a particular subscriber received the notification in a timely manner. Subscribers can be notified immediately by text message or email based on their notification preferences.
Q: What is a notification?
A: A notification is defined as a form of communication that delivers descriptive information about news or an event, unlike a bell or siren that communicates little information. For Code Purple, a notification will arrive in the form of a text message or email, based on your message delivery selections.
Code Purple/E2Campus Account FAQs
Q: Why do I have to/need to login twice to get to my Code Purple account?
A: Tarleton State University requires your email username and password for login to ensure that you are affiliated with the university in some way. However, for security/privacy purposes, e2Campus uses their own set of usernames and passwords for access to their system. This keeps the university from sharing usernames and passwords with outside vendors.
Q: Can I change my contact preferences?
A: Yes. You can log into your account using your e2Campus account name and password to change your account settings and add different email addresses or phone numbers.
Q: How do I opt-out (remove myself) from receiving e2Campus alerts?
A: To opt-out, simply log into the e2Campus system (with your e2Campus username and password) and change your account preferences for e2Campus alerts for your school. You may opt-out of email alerts only, SMS alerts only, or the entire service.
Q: How do I control how I receive notifications?
A: You are given an opportunity to choose whether you want to receive notifications via cell phone text message or by email. You can also specify one other alternate contact number and email address.
Enrolling in Code Purple
Q: How do I sign up for e2Campus alerts?
A: If you are a student or employee you may sign up through the Code Purple web site to sign up for e2Campus. Log into the Code Purple site with your email username and password and follow the simple setup process. Once you are finished, the system will send you a test message to ensure you have correctly entered your information.
Q: Do I need to install software on my phone?
A: No. E2Campus uses industry standard SMS text messaging protocol to send messages to your phone. Your mobile phone plan will need to accept text messages to work properly.
Q: What if I have additional questions or problems?
A: For further assistance, contact the Computer Helpdesk at helpdesk@tarleton.edu or call (254) 968-9885.