Faculty & Staff
Support
New
Equipment Request
Please seek approval from your department head and consider all of
the following:
Power- All computer equipment should be plugged
into a surge protector. Chaining surge protectors together is a fire
code. TSU maintenance will add outlets for a fee with a work order.
Blue Line- A blue line connects a computer to the
network and enables users to access the internet, check email and
print to shared printers. It costs $150 to have a blue line installed
or moved.
Printer- Most printers are shared on the network.
If you need a personal printer (one attached to your computer), we
will evaluate our availability and your computer's specific printer
cable requirements and do our best to meet your request..
Software- Microsoft Office should be installed on
every computer. Installing software on multiple computers if you have
only one license is not permitted. You may contact Information Resources
(ext. 9885) to find out which software applications are already licensed
by the University. If you're adding a new computer, please purchase
additional software licenses for it. If you are replacing a computer
and the old unit is going to surplus, then it is okay to use the previous
license to reinstall the software.
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Forgot
your password?
For security purposes, all the servers on campus do not have the same
account information. You will have the same account information on Email,
dial-up Email access from home and the NT file server called "Blake".
This password will expire periodically and you will be notified via
email when it's time to change. You may call Information Resources at
x9885 for assistance. Students are required to take their student ID
to HUM 216 or the library to have their password reset to K plus the
first seven digits of their social. As Faculty or staff, you may be
able to have get yours reset with a telephone request.
Daphne Hunt administers the server that holds your web page. You may
contact her at x9713 if you have trouble accessing or publishing your
web page or you might try
this link first to find the answer to your question.
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Classroom
Computer Stations
PCs are now located in each classroom. You may want to stop by the lab
and check-out the remote bag for your room. There's a remote to turn
the LCD projector on as well as a remote which enables you to control
the mouse. Each computer is connected to a blue line so you can access
the internet and files on Blake and Store01. Please remember to log
off before leaving. If you have questions or need help transferring
your files to one of these computers, email
or call the computer lab specialist at 968-9943.
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Online
Course Information and Assistance
If you need assistance with online courses, you may visit the web page
for the Center
for Instructional Technology and Distributed Learning
or contact Dr. George Mollick at 968-9050.
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Problems
with SIS system
You may contact the Registrar at x9122 with requests for new accounts.
For existing account support, contact Information Resources at x9885.
The Registrar's Office offers periodic training on different screens
in the SIS system. Networked printers are assigned a two character code
within the SIS system, or you may use 00 (zero zero) as the printer
code to send the print job to your default printer.
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